Shipping Policy
FREE SHIPPING
Each of these options qualifies for free shipping on our website:
- 48lb berries
- 40lb flour
- Any of our pails for long-term storage
- Fill a box with an assortment of your choice (see "How To Fill The Box", below)
- With any of the options above in your cart, everything else on your order ships for free
Grains and flour are heavy so shipping companies limit the weight of boxes to keep employees safe. We have designed our packaging and shipping to ensure every box is full, while still complying with the shipping company rules. This is why you will see odd bag sizes on our website such as 7.5 lb or 24 lb.
Of course, all products on our website that indicate FREE DELIVERY are eligible for free shipping to all 50 US states, including Hawaii and Alaska. There a few exceptions you can read about at the bottom of this page.
HOW TO FILL THE BOX
The purpose of this instruction is to demonstrate how to get free shipping if you want a combination of products, rather than buying our large packages that include free delivery, by default. We offer free delivery on any combination or assortment of products you add to your cart as long as it fills an entire box or multiple boxes.
In general, a box is filled by one of these scenarios:
- 6 small bags of berries (7.5lb)
- 8 small bags of flour (5lb)
- 2 large bags (20lb or 24lb) - four or berries
- 1 pail (3.5 or 6 gallon)
Here are two examples of ways to fill a box of the many you can choose:
- Three 7.5lb bags of berries and one large bag of flour or berries
- Four 5lb bags of flour and three 7.5lb bags of berries.
Feel free to explore with different configurations. As soon as your cart meets the criteria for free shipping, the free shipping method will appear at checkout.
SHIPPING METHODS
We offer shipping through multiple carries so that we can accommodate as many areas and needs as possible. Our carriers include, UPS (United Parcel Service), Fedex (Federal Express), and USPS (United States Postal Service).
Please note:
Our website is designed to offer the shipping cost and method based on your shipping location and the box size required. In some cases, your package may be delivered by a carrier other than the one you select at checkout. This is rare but is sometimes necessary.
Fedex Air
- Delivery to all 50 US States, including Hawaii and Alaska.
- 2-3 days delivery after it ships
- No delivery to PO Box
UPS Ground Delivery
- Delivery to lower 48 states only.
- Not available for delivery to Hawaii or Alaska.
- 5-8 days delivery after it ships
- No delivery to PO Box
UPS Air
- Delivery to lower 48 states only.
- Not available for delivery to Hawaii or Alaska.
- 2-3 days delivery after it ships
- No delivery to PO Box
USPS PRIORITY MAIL SHIPPING
- Delivery to all 50 US States, including Hawaii and Alaska.
- 5-8 days delivery after it ships
- Will deliver to PO Boxes. The only option available for delivery to PO Boxes.
- The only shipping option for US Territories, including Puerto Rico, Virgin Islands, and Minor US Islands.
- The only shipping option available for APO, FPO, and Canada.
- For shipments to Canada, the maximum shipment size is 20lbs in a large box.
SPLIT SHIPMENTS
Your order will often arrive in more than one box because are are unable to load a box with more than 50lbs. When your package arrives, you may find that your shipment was split into multiple shipments to make delivery possible. Boxes may arrive on different days, and sometimes from different carriers.
EXCEPTIONS TO FREE SHIPPING
Free Shipping is not available in the following cases:
- PO Boxes. If you provide a PO Box to for your shipping address, your order is not eligible for Free Shipping. You must choose USPS as the shipping method.
- 6 Gallon Pails to Hawaii & Alaska.
If you have any questions about shipping, please feel free to contact us.